Provisioning

We would like support for simple conditional statements (if/else) in notification messages to add some info depending on the source system data, like whether or not the employee receives a phone. The variable syntax ({{ }}) looks like Handlebars syntax but the Handlebars helper did not work ( {{#if Person.PrimaryContract.Custom.hardwareTelefoon}}✅{{else}}❌{{/if}}).

As an administrator I would like the option to also export lists in Provisioning. The possibility to export grids is now implemented in most parts of the software. There are however a lot of lists which are not exportable. For example in the business rules, which persons are in that rule. Excluded/Included persons, custom events, aggregation, etc. Could you make it that every overview can be exported?

It would be nice to see the number of people in a draft business rule. I would suggest to create two colums one the rules overview page, one with the number in the published rule, and one with the number for the draft rule.

I would like to have the option "or" in the custom events conditions for using in e-mail notifications. So that only one of the conditions needs to be true. For example: I created 2 seperate custom events: function change department change When both conditions changes for a user, I get 2 e-mail notifications instead of one combined e-mail notification. Because you can only use one custom event per notification. Workarround is to create 3 custom events with the following conditions: when function is updated and department is not updated when function is not updated and department is updated when function is updated and department is updated

Currently there is an option to export business rules to CSV but no import option. Please allow import of business rules through CSV, this should also enable quickly editing large amounts of conditions (for example, only apply this rule to the following 100 employee ID's, this is really cumbersome currently)

As an Administrator or end user I would like to have the option to use the OR statement to check on different attributes in a business rule. Currently only the AND statement is supported. Without this functionality I need to make a LOT of specific rules to facilitate the desired result.

More than once it happens that a new set of business rules take over the functionality of existing rules. In that case it would be nice to have the possibility to disable, or 'unpublish' a business rule. In that case using the evaluation option you can evaluate if the impact on removing the business rule leads to the expected granted entitlements (based on the new set of business rules) without deleting the rule just yet. Currently we solve this by adding a fictive condition to a rule which results in placing 0 persons in scope, before running the evaluation. It would be nicer to be able to 'Unpublish' a rule (just like you are able to publish a draft).

When a field is in fact a number, you can't choose eg greater than, or less than. Equal is logical, but contains make no sense for a number.

I would like to have a test button to test the variables in a notification

If the underlying AD group of an entitlement is renamed, the already distributed entitlements in HelloID will not be updated with the new AD group name, but the old name will remain visible. This is very confusing, and I would expect the name to be changed within HelloID as well.