Provisioning

I'm currently working with the notification system in HelloID Provisioning, and I’ve run into a few limitations that I think could benefit from community input and possibly some enhancements from the product team. Right now, the system supports only one notification configuration within every part of HelloID, this causes a few challenges: Character Limit: Notifications are restricted to set amount of characters, which makes it difficult to include detailed or well-formatted messages. edited the amount of characters Formatting Constraints: To create a visually appealing layout, we need to rely on PowerShell scripting, which adds complexity and isn't ideal for quick edits or non-technical users. No easy Multi-Layout Support: There’s currently no way to define multiple mail layouts for different types of provisioning events (e.g., onboarding, offboarding, role changes), which limits flexibility and personalization or signatures for different senders. Have you found any creative workarounds for these limitations? Can Powershell be linked within the notification templates so multiple templates and layouts are easier (until further improvement is possible) Note: it is used with Graph API to send mails Any thoughts on how this could be implemented more intuitively? Looking forward to your insights and suggestions! It would be nice that the Notification parts could be more separated and improved so more options are available from GUI without falling back to Powershell to create a visible nice email template (and to have multiple templates and layout options)

To perform a search in the entitlements history field using date and/or time as criteria.

We would like the account creation process to support the ability to select a contract based on the condition specified in the business rule. For example, if the business rule is configured to match a contract with a specific Title.Code, the account creation should have the option to use the contract that matches this condition. More generally, the functionality should allow the process to select the contract that corresponds to the value or condition defined in the business rule, regardless of which contract property is used. This enables precise and flexible control, ensuring that the contract selected during account creation directly matches the business rule’s criteria.

Right now a user needs admin access to HelloID and gets full access to the Provisioning console. We would like to be able to grant someone only access to persons and/or business rules only.

Currently when you download the CSV export at the business rule overview the department and title fields only return an array of the displaynames, however we manage customers that sometimes have overlapping displaynames of departments or titles with different ID's and different conditions. It would be great if we can also have these ExternalId's in the export, for example like so {{department displayname}} ({{ExternalId}}) or as an object array with a displayname and externalid key.

I would like to have a test button to test the variables in a notification

Add the possibility to select a notification type from a notification system in business rules.

By changing the rule, I would like to know which persons do/ don't belong to the new scope

When I am performing an action via the reconciliation report, I would like to be able to add a comment or reference. This is to 'link' the action or bulk actions to (for instance) a TOPdesk ticket or meeting notes where the actions are approved or requested. This is for audit trail purposes and should also show in the elastic reports so this can be exported.

In the granted entitlement view we can search for all granted permissions. but searching for sub-permissions results in an empty page. I would like to search for sub-permissions so I know who received a group.