Changelog
Follow up on the latest improvements and updates.
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new
Provisioning
Service Automation
Release 2026.04
Changes Preview 2026.04
Important
- Provisioning requires the newest agent for communication
Provisioning
- Rename of entitlement in target system should be reflected in HelloID
Service Automation
- Inbox performance and accuracy improvements
- Controlled variable selection for Advanced approval step
fixed
Service Automation
Release 2026.04
Fixed Service Automation 2026.04
- Requesting a product via Managed Users may trigger the activity twice, potentially causing unintended behavior
- Allow setting an approval workflow as the default when none is configured yet
- Fix incorrect sorting in the Activity Overview (currently sorted by the wrong column)
- Resolve issue where delegated forms cannot be edited when more than 45 access groups are assigned
- Improve usability of the dual list component, particularly for drag-and-drop interactions
fixed
Provisioning
Release 2026.04
Fixed Provisioning 2026.04
- Source Import process stays by canceling and never ends
- Reconciliation issues could be excluded twice (when using bulk) which causes an error when creating a new reconciliation report.
- Entitlement import report icon rendering issue
- Entitlement import actions like manage account are all marked with system type Active Directory in audit logging
- In Reconciliation if you first add tags before filtering the data the select box will show nothing but if you perform the bulk actions the tags will be shown
- Improved and fixed stability of agent connections and action excution
fixed
Provisioning
Release 2026.03
Hotfix (20-03-2026): Limited number of executed actions
We deployed a hotfix that caused a limited number of actions to execute significantly slower than normal. The issue was introduced after the February 2026 release and was only triggered when multiple tenants had a large volume of slow‑running actions. This made the problem difficult to detect and reproduce.
fixed
Service Automation
Release 2026.03
Hotfix (18-03-2026): Product request error and modal not closing
A hotfix has been implemented to resolve the underlying issue that caused the error message "Something went wrong" after requesting a product. This issue also prevented the product request modal from closing correctly.
improved
Service Automation
Release 2026.04
End-user inbox improvements
Backend optimizations have improved the performance and reliability of the end-user inbox for messages about the product request lifecycle.
The tabs now rely on stored data that is periodically updated and refreshed with each approval. This results in faster loading times, particularly in environments with a high volume of product requests.
Previously, changes to the workflow configuration or a user's manager, attributes, or group memberships could affect the product request history displayed on the
Completed
tab. The Completed
tab now displays the stored state at the time of completion.new
Provisioning
Release 2026.03
New audit log action type: UpdateResource
In PowerShell scripts for target systems, you can write custom messages to the audit logs and specify the type of action. The list of available action types has been extended with
UpdateResource
, which can be used in Resource scripts. new
Service Automation
Governance
Release 2026.03
Advanced approval step: Lookup results
The interface for testing an advanced approval step has been enhanced. The
Lookup results
tab now displays which users match the data returned by the script, helping to verify that the approval logic behaves as expected.
Note
: The advanced approval step for approval workflows is currently available as a technical preview
. While the step can be configured and validated, its results are not yet applied to live approval workflows. The feature is hidden behind a feature flag and requires a HelloID Governance module license.new
Provisioning
Rule mining
Release 2026.03
Rule mining: Filter conditions covered by existing rules
Rule Mining reports now display an icon for conditions that are already used by draft or published business rules to grant identical permissions to the same group. These conditions can be filtered out to provide a better overview of candidates for additional business rules.
fixed
Service Automation
Release 2026.02
Hotfix (25-02-2026): No standard approval workflows for new HelloID tenants
A hotfix has been implemented to resolve the issue where newly created HelloID tenants did not contain the standard approval workflows including a default approval workflow.
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