Changelog
Follow up on the latest improvements and updates.
RSS
This hotfix resolves an issue where the ImmutableId property was returned with an empty value in product actions. The update ensures that the correct ImmutableId is populated for all user objects within the product request scope, including the requester, requestedFor, and manager.
- Fixed a bug where very old (< july 2022) delegated form submissions were shown as “not submitted” in activity overview
new
improved
Provisioning
Service Automation
Governance
Release 2026.03
Changes Preview 2026.03
Provisioning
- Filter entitlements\conditions based on existing Business Rules
- Add UpdateResource as action type for audit logging in resource script
Service Automation
- Beta: Lookup results for Advanced approval step
- Inbox performance and accuracy improvements
This hotfix resolves an issue where starting a product action could fail if one of the HelloID approvers has been deleted and could no longer be resolved. The update ensures that the product action can still be initiated successfully, even when a referenced approver account no longer exists.
This hotfix resolves an issue where Delegated Form tasks or product actions executed after an agent reconnects were not correctly logging form data to Elastic. The update ensures that form data is properly recorded. Additionally, it prevents unnecessary Elastic logging for tasks that have not been retried and should not be retried, reducing incorrect or redundant log entries.
fixed
Provisioning
Release 2026.03
Fixed Provisioning 2026.03
- Create AD Account results in empty proxyaddresses in person accounts when store in account option is enabled in target system mapping.
- A audit log message is missing when a person was automatically merged in some situations
- An timing error which could cause the rule mining report to fail during generating in the grouping stage.
- Some processing logs appear to have empty lines on source imports, action execution and target imports.
- Although the AD target import snapshot completes successfully, the membership process remains in a running state. Additionally, the issue can cause discrepancies in the reported membership counts.
fixed
Provisioning
Release 2026.02
Hotfix (23-02-2026): actions remain in running state
A hotfix has been deployed to prevent actions from remaining in a running state without actually executing
fixed
Service Automation
Release 2026.02
Hotfix (13-02-2026): Trying to edit an instant approval workflow would result in error screen
A hotfix has been implemented to resolve the error "Approval workflow could not be found" while modifying a instant approval workflow
fixed
Service Automation
Release 2026.02
Hotfix (13-02-2026): Search in recertification administration no longer works
A hotfix has been implemented to resolve the broken search option in the Recertification Administration overview
fixed
Service Automation
Release 2026.02
Hotfix (13-02-2026): Error when displaying timeline of a recertification request with instant approval workflow
A hotfix has been implemented to fix the error "Argument out of range" when displaying the request timeline of a recertification request using a instant approval workflow
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