Changelog
Follow up on the latest improvements and updates.
RSS
fixed
Provisioning
Release 2026.03
Hotfix (20-03-2026): Limited number of executed actions
We deployed a hotfix that caused a limited number of actions to execute significantly slower than normal. The issue was introduced after the February 2026 release and was only triggered when multiple tenants had a large volume of slow‑running actions. This made the problem difficult to detect and reproduce.
fixed
Service Automation
Release 2026.03
Hotfix (18-03-2026): Product request error and modal not closing
A hotfix has been implemented to resolve the underlying issue that caused the error message "Something went wrong" after requesting a product. This issue also prevented the product request modal from closing correctly.
improved
Service Automation
Release 2026.04
End-user inbox improvements
Backend optimizations have improved the performance and reliability of the end-user inbox for messages about the product request lifecycle.
The tabs now rely on stored data that is periodically updated and refreshed with each approval. This results in faster loading times, particularly in environments with a high volume of product requests.
Previously, changes to the workflow configuration or a user's manager, attributes, or group memberships could affect the product request history displayed on the
Completed
tab. The Completed
tab now displays the stored state at the time of completion.new
Provisioning
Release 2026.03
New audit log action type: UpdateResource
In PowerShell scripts for target systems, you can write custom messages to the audit logs and specify the type of action. The list of available action types has been extended with
UpdateResource
, which can be used in Resource scripts. new
Service Automation
Governance
Release 2026.03
Advanced approval step: Lookup results
The interface for testing an advanced approval step has been enhanced. The
Lookup results
tab now displays which users match the data returned by the script, helping to verify that the approval logic behaves as expected.
Note
: The advanced approval step for approval workflows is currently available as a technical preview
. While the step can be configured and validated, its results are not yet applied to live approval workflows. The feature is hidden behind a feature flag and requires a HelloID Governance module license.new
Provisioning
Rule mining
Release 2026.03
Rule mining: Filter conditions covered by existing rules
Rule Mining reports now display an icon for conditions that are already used by draft or published business rules to grant identical permissions to the same group. These conditions can be filtered out to provide a better overview of candidates for additional business rules.
fixed
Service Automation
Release 2026.02
Hotfix (25-02-2026): No standard approval workflows for new HelloID tenants
A hotfix has been implemented to resolve the issue where newly created HelloID tenants did not contain the standard approval workflows including a default approval workflow.
fixed
Service Automation
Release 2026.02
Hotfix (23-02-2026): ImmutableId property empty in product actions
This hotfix resolves an issue where the ImmutableId property was returned with an empty value in product actions. The update ensures that the correct ImmutableId is populated for all user objects within the product request scope, including the requester, requestedFor, and manager.
fixed
Service Automation
Release 2026.03
Fixed Service Automation 2026.03
- Fixed a bug where very old (< july 2022) delegated form submissions were shown as “not submitted” in activity overview
new
improved
Provisioning
Service Automation
Governance
Release 2026.03
Changes Preview 2026.03
Provisioning
- Filter entitlements\conditions based on existing Business Rules
- Add UpdateResource as action type for audit logging in resource script
Service Automation
- Beta: Lookup results for Advanced approval step
- Inbox performance and accuracy improvements
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