EDIT: ********** Feature scope: We will implement an improvement where the requestGUID will be included in the Elastic document for custom audit messages. This will make it possible to establish a clear relationship between a product request and its corresponding audit messages, improving traceability. With this change, there will also be a clear distinction between custom audit messages related to a product request and those related to a Delegated Form submission. This will help ensure better filtering, reporting, and overall insight into audit data. Please note that creating or modifying Elastic reports themselves will be out of scope for this ticket. ********** Currently, there is no dedicated standard report available for audit logs specifically related to Service Automation Products in HelloID. The existing report titled "Service Automation - Audit" includes audit data, but it is grouped under the section "Audit - SA audit (delegated forms)", which is misleading. The naming suggests that the audit logs only pertain to delegated forms, while in reality, product-related logs are also included. This lack of clarity makes it difficult to distinguish between audit entries originating from products and those from delegated forms. Suggested Improvement: Introduce a clear separation in audit reporting between Service Automation Products and Delegated Forms. Update naming conventions in reports to accurately reflect the source of the audit data. If technically feasible, add contextual metadata to audit entries to indicate whether they originate from a product or a delegated form. Benefit: Improves clarity and usability of audit reports. Enables more precise tracking and analysis of product-related activity. Reduces confusion for administrators and consultants working with audit data. Supports better compliance and troubleshooting workflows.
