Show and excluded business rule managed entitlements in SA
In our current setup we see that users can be provided entitlements via a business rule or via a Product or Delegated form.
In this case it is possible that someone can remove an entitlement that has been added by a business rule.
We would like to see that users that have entitlements granted via a Business Rule are grayed out to be managed via SA.
Simular to the Manage Resource Memberships in IAM.
Michiel van der Veeken
Benjamin Fresco Thank you for your request. Although I do understand your question, HelloID acts different compared to our previous software product IAM (and UMRA).
All HelloID modules (Access Management, Service Automation and Provisioning) are stand alone software. We do not have plans to integrate these modules anytime soon. The concept Systems and Entitlements is not known by Service Automation. Instead, you can create your own scripts which offers great flexibility, but makes it more difficult to integrate with Provisioning.
We will update the https://roadmap.helloid.com/milestones if and when we have updates on this topic.
Based on your use case there might be other solutions available. Please contact our support for further assistance.