Return date in Request History
M
Matthijs Beukhof
Some products in Service Automation make use of a time limit for assignments.
The change I would like to propose adds visibility of the product’s return/expiration date within the Request History section of Self Service.
This would allow administrators to easily see when a product is set to expire for a user.
With this information, they could proactively prompt users to extend the product via Service Automation if needed.