The current Self-Service product category view is very helpful for navigating to the correct product category and requesting the desired self-service product. However, depending on the HelloID configuration—such as the number of products per category and the group structure for scoping requestable products—the category overview can take some time to load.

Please optimize the UI performance by minimizing the amount of data queried during the initial page load. Instead of retrieving all data upfront, only essential data required for rendering the UI should be loaded initially. Additional data can be fetched asynchronously after the initial page has loaded.

This approach ensures that the UI remains responsive while still displaying all relevant information without interfering with the initial page load.