We have now enabled the option to require a comment field when a request is rejected. However, this comment is not included in the notification email sent to the user. As a result, the user still does not know why their request was not approved. There is also no notification about this comment in HelloID. The user can find it under "My products" by opening the relevant "denied" line, but the average user will not know this.

Would it therefore be possible to include the rejection comment in the notification email?