HelloID already provides the ability to filter product requests by request state and search for specific requests. However, while the task status is visible in the request overviews, it is currently not possible to filter by this status.
With this feature, we will add a Task Status filter, making it easier for users and administrators to find product requests based on the status of their executed tasks. This provides better visibility into successful, pending, or failed product actions and helps administrators identify requests that may require attention.
The Task Status filter should be available in the following overviews:
  • End-user: My Products
  • Admin: Self Service > Request History
  • Admin: Recertification > Request History

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