Change request on all contracts of employee | Voters

Change request on all contracts of employee

Rudy Strijker

Via Business Rules or Notifications it should be possible to create change requests in TOPdesk, when another contract than the primary one changes. So that mutations that do not apply to the primary contract can also be created as a change request in TOPdesk by means of HelloID.

13 hours ago

Rick van den Dijssel

Great to hear your perspective, Rudy Strijker! I have a few more questions for you:

What specific types of changes to non-primary contracts should trigger a change request in TOPdesk?
Are there any specific conditions or criteria that should be met for a change request to be generated in TOPdesk?
How should the change requests be prioritized or categorized once they are created in TOPdesk?