Improve Agent dashboard
R
Randolf Broer
In the Manage Portal there is an Agent Dashboard from where you can see and install an agent. It seems that only one of the three agent services are displayed here. As an administrator it would be very helpful if the status of all three agent services is showed here, making it more intuitive and quicker to see what is going on with the underlying services.
The agent should have a red icon if only one of the services is non-responsive. Now often the agent states a green icon while one or more services are down.
M
Michiel van der Veeken
Randolf Broer Thank you for your feedback.
The Agent status reflects the status of the Directory Agent. This is intentional, as this status is also used during the installation of the Agent Services.
For each of the three Agent Services, separate Elastic messages and HelloID incidents are generated and shown on the HelloID Admin dashboard. You can subscribe to specific incidents, so you’ll receive an email notification if, for example, an Agent loses its connection.
Additional details can be found in our documentation:
https://docs.helloid.com/en/audit-logs--process-logs--incidents/incidents.html