HelloID API: Extending AgentPool capability
Thomas Klijnman
Currently, the v1 API only allows retrieving a list of agent pools without detailed status or information about the individual agents within each pool. It would be extremely useful to have an API endpoint that returns the current status and details (e.g., online/offline status, workload, etc.) for each agent within a pool.
This would enhance our ability to monitor and manage our agent resources more effectively.