improved

Service Automation

Release 2025.11

Status indicators on product request timeline

New icons on product request timeline entries make it easier to quickly understand the status of a product request and the actions linked to it.
check_Approved Any actions linked to the Approved state will be executed
arrowcounterclock_Returned Any actions linked to the Returned state will be executed
clock_TimeLimitReset The product request's time limit has been set or reset
manager_ForceHandled The request was handled outside the configured approval workflow