Link an unmanaged account to a person

An unmanaged account in a target system can now be linked manually to a person in HelloID via the Import entitlements report.

Accounts and permissions can be imported from a target system if they are not yet managed in HelloID, but users are entitled to them according to the business rules. The report provides an overview of such accounts and permissions in a target system and now also allows to manually link accounts to persons before the import. Once imported, accounts and permissions are granted to the respective persons in HelloID, and any manually linked accounts are updated with the person's correlation value.

This enhancement replaces functionality previously provided by the Correlation report for Active Directory (AD) and Azure AD target systems. The Correlation report has been removed.

You can find the Import entitlements report in the Provisioning dashboard: go to > > . To manually link an account, select the target system, click the link button next to the person, and then find and link the account.